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The Berlitz Cruise Ship Rating

How the Points are Distributed

The Berlitz rating: Overall Ship Scores | What the ratings mean | Rating the Ships | Rating the cabins | Rating the Cuisine | Rating the Service | Rating the Entertainment | Rating the Cruise

The Ship: 25% of the points awarded

Hardware/Maintenance/Safety

This score reflects the general profile and condition of the ship as hardware, its age and maintenance, hull condition, exterior paint, decking and caulking, swimming pool and surrounds, deck furniture, shore tenders, lifeboats, life rafts, and other safety items. It also reflects interior cleanliness (public restrooms, elevators, floor coverings, wall coverings, stairways, passageways, and doorways), food preparation areas, refrigerators, refuse handling, compacting, and incineration, and waste disposal facilities.

Outdoor Facilities/Space

This score reflects the overall space per passenger on open decks, crowding, swimming pools/ whirlpools and their surrounds, lido deck areas, number and type of deck lounge chairs (with or without cushioned pads) and other deck furniture, outdoor sports facilities, shower enclosures and changing facilities, towels, and quiet areas (those without music).

Interior Facilities/Space/Flow

This score reflects the use of common interior public spaces, including enclosed promenades; passenger flow and points of congestion; ceiling height; lobby areas, stairways, and all passenger hallways; elevators / lifts; public restrooms and facilities; signage, lighting, air-conditioning and ventilation; and degree of comfort and density.

Decor/Furnishings/Artwork

This score reflects the overall interior decor and colour scheme; hard and soft furnishings, wood (real, imitation, or veneer) paneling, carpeting (tuft density, colour, and practicality), fit and finish (seams and edging), chairs (comfort, height, and support), ceilings and decor treatments, reflective surfaces, artwork (paintings, sculptures, and atrium centre­pieces), and lighting.

Spa/Fitness Facilities

This score reflects any health spa, wellness centre, and fitness facilities; location, accessibility and noise levels; lighting and flooring materials; fitness and muscle-training machines and other equipment; fitness programs; sports and games facilities; indoor swimming pools; whirlpools; grand baths; aqua-spa pools; saunas and steam rooms; the various types of massage (Swedish Remedial, Shiatsu, Ayurvedic, Reflexology), and other treatment rooms; changing facilities; jogging and walking tracks; and promenades.

Accommodation: 10% of the points awarded

Cabins: Suites and Deluxe Grades

This score reflects the design and layout of all grades of suites and deluxe grade cabins, private balconies (whether full floor-to-ceiling partition or part partitions, balcony lighting, balcony furniture).

Also beds/berths, furniture (its placement and practicality), cabinetry, and other fittings; closets and other hanging space, drawer space, and bedside tables; vanity unit, bathroom facilities, washbasin, cabinets, and toiletries storage; lighting, air-conditioning, and ventilation; audiovisual facilities; quality and degree of luxury; artwork; bulkhead insulation, noise, and vibration levels.

Suites should not be so designated unless the sleeping room is completely separate from the living area.

Some large cruise ships now have whole decks devoted to superior grade accommodation, with a significant difference between this accommodation and that of ‘standard’ cabins.

Also the soft furnishings and details such as the information manual (list of services); paper and postcards (including personalised stationery); telephone directory; laundry lists; tea- and coffee-making equipment; flowers (if any); fruit (if any); bathroom personal amenities kits, bathrobes, slippers, and the size, thickness, quality, and material content of towels.

Cabins: Standard Sizes

This score reflects the design and layout (whether outside or inside), beds/berths, furniture (its placement and practicality), and other fittings.

Also taken into account: closets and other hanging space, drawer space, bedside tables, and vanity unit; bathroom facilities, washbasin, cabinets, and toiletries storage; lighting, air-conditioning and ventilation; audiovisual facilities; quality and degree of fittings and furnishings; artwork; bulkhead insulation, noise, and vibration levels.

In addition, we have taken into account the usefulness of the information manual (directory of services); paper and postcards (including stationery); telephone directory; laundry lists; tea- and coffee-making equipment; flowers (if any); fruit (if any); and bathroom amenities kits, bathrobes, slippers, and the size, thickness, quality, and material content of towels.

Emerald Princess

Norwegian Dream

Fred. Olsen Cruise Ships

Costa Serena

Holland-America's MS Eurodam

A Suite on Costa Cruise Ships

A Carnival Cruise Cabin with Balcony

A Cabin on Fred. Olsen Cruise Ships

The Penthouse Suite on Holland America Line Ships

Ocean Village Suite


Berlitz Guide © Apa Publications 2008

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